We are a mid size but growing creative education company that is part community interest company creating social impact through arts and education in the South West and part limited trading company delivering post 16 and Higher Education courses in creative media, games VR and VFX and performing arts.

Great work stems from a great team. So, we are dedicated to delivering for our students and partners, and passionate about how we do it. We work hard and have a lot of fun along the way, offering talented individuals a rewarding, dynamic and vibrant culture in which to build careers.

We are seeking an experienced Office Manager to organise us and run our administrative operation based at our Temple Meads Office. You’ll be a friendly and good humoured yet super-efficient multi tasker, dealing with a wide brief and a constantly changing set of priorities. You’ll be flexible, a problem solver, and someone we can trust to sort things and where there isn’t a system – create one. You’ll have a proven track record of instigating good ideas and helping companies to grow. We have grown very quickly from 15 students in 2014 to 420 in 2019 and there are holes in the way we do things. We need you to fill them. You’ll be a first-rate people person with excellent verbal and written communication skills who can manage creative types and multi strand challenges.

What you’ll need

  • The ability to deal constructively and positively with challenging situations, and personalities, always with a smile

  • You will have worked in a fast-paced office environment before, and have the flexibility to adapt to changing priorities.

  • Be able to work on Google docs, Excel and Mac.

  • Have some basic HR knowledge around contracts.

  • Be able to negotiate deals with suppliers.


Have some experience of creative or education sector companies.

Job Description


  • Ensure the smooth running of the office in terms of ICT, supplies, work flow and greeting customers and stakeholders.

  • Monitor purchasing requests and make purchases where necessary

  • Ensure there is a system for answering the phone and monitoring emails coming into the boomsatsuma office email address.

  • Review and enhance our basic online and paper filing systems


  • Ensure our policies and procedures are up to date, including Health and Safety as well as First Aid practice.

  • Ensure we are compliant in data management and GDPR


  • Create a new staff handbook.

  • Create new contracts for staff and freelancers.

  • Create and maintain HR files on staff

  • Manage recruitment processes including references and DBS checks

  • Ensure safer recruitment practices are followed

  • Create and manage new staff holiday systems

  • Deal with basic HR communications and issues

  • Organise and minute staff appraisals


  • Processing P45 and collecting new employee tax codes

  • Process monthly payroll on Sage One and email out pay-slips

Course Administration

  • Maintain Performing Arts course timetables and room bookings

  • Support all courses where necessary with administration and business management

  • Take on the administration of course trips.

Business Management

  • Take minutes at CIC board meetings

  • Work with the Finance Manager to maintain good financial discipline across the organisation.

  • Negotiate contracts and leases with suppliers.

  • Ensure adequate insurance is in place

Start 2 September or as soon afterwards as possible

Job Type: Full-time

Salary £26-28,000 and 7 weeks holiday per annum.

Contributory pension scheme.

Please send a CV and letter to Stuart Wood explaining why you’re a good fit for us to by Friday 12th July at 12pm